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SaleGM INFORMATION

Delivery Policy

Find ordering help, company information and store policies in one place.

Help and policies

À propos de nous Help Center FAQ Terms & Conditions Privacy Policy Refund Policy Delivery Policy

Last updated: October 2026

Digital products

SaleGM sells digital products and services. Unless a listing expressly states otherwise, no physical package will be shipped. Delivery may happen in-game, through the game platform, by account handoff, or through another method stated on the listing.

Payment confirmation and timing

Fulfillment starts after payment has been confirmed. A payment shown as pending by PayPal, including an eCheck, is not yet confirmed; its status updates when PayPal sends completion notice. Any delivery estimate shown on a product page is an estimate, not a guaranteed completion time. Stock levels, game maintenance, server availability, payment review, and the time needed to coordinate a handoff can affect delivery.

Information you provide

Before checkout, review the game, platform, region, server, character or account details, and any service requirements. Incorrect or incomplete details can delay delivery. Stay available at the contact address and in-game account you provided while an order is being fulfilled.

Order updates and problems

Keep your order number. Use My Order to review the order status, or contact support using the details in the site footer if an order is delayed, the delivered item does not match the order, or you need help completing a handoff.

Account-related services

Only provide game-access information when a specific boosting or account service listing requires it. Never provide payment-account passwords. After an account handoff or service is complete, follow the game's security guidance and update credentials where appropriate.

Need help with an order?Email [email protected] and include your order number if you have one.
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RM 602, 6/F, KAI YUE COMM BUILDING, NO.2C, ARGYLE STREET, MONGKOK KOWLOON, HONG KONG

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